Ordering and Shipping

ORDERING

    Ways to order:

• You may order online. You do not have to open a Paypal account to make purchases.
• You may call us toll free at 1-888-YOU-GO-GIRL (968-4644)  and use your credit card.  We accept VISA, MasterCard, and Discover.  Credit cards will be charged when orders are placed.  E-checks will not ship until cleared.
• You may also send us your order with a check or money order to: You Go Girl Dancewear, 1230 Brownfield Road, Uniontown, PA 15401.  Simply print your shopping cart list.  Do not checkout.  Please allow extra time for you to receive your order so we may verify that your check has cleared.  There is a $25 fee for all returned checks.
• Pennsylvania residents are charged 6% sales tax on taxable items.
• Fitting information is suggested as a guide and cannot be guaranteed.

EXCHANGES AND RETURNS

• All exchanges and refunds must be made within 30 days of shipment.  Please call for authorization within 14 days of receipt of dancewear.  All returns and exchanges must have a return authorization number (RA#) written on the outside of the box.
• We do not accept returns for dancewear that has been worn.
• We do not accept returns for items damaged in any way from customer misuse.
• Dancewear exchanges will be treated as a new order & will be subject to exchange fees, shipping/handling fees, and price difference.
• Items must be in their original box/bag with original tags.  Do not tape or apply anything to shoe boxes.  There is a $5 fee for all returned damaged boxes .
• Items considered "Special Order" are non-returnable and non-exchangeable.  If defective, they will be replaced.
• Items returned that have been worn or not in its original condition will be discarded and will not be issued a refund or exchange.
• The are no refunds on shipping/handling charges.
• If the exchange is due to our mistake, we will refund the return shipping amount.  
• Any discrepancies must be reported within 5 days of actual delivery date.
• There will be a 10% restocking fee for any returns totaling more than $100.
• Allow up to 3 weeks for processing monies for your return.
• ALL TIGHTS, SPECIAL ORDERS, and CLEARANCE ITEMS ARE FINAL SALES.  We cannot process returns for these items.
• Clothes must be returned with all tags intact. If any tags are missing, the merchandise will not be accepted. Thank you for your cooperation.
• For sanitary reasons, undergarments of any kind are not returnable.
• All returns should be sent to:  You Go Girl Dancewear, 1230 Brownfield Road, Uniontown, PA 15401

DELIVERY TIME

• Orders are filled and shipped within 3-4 business days sometimes sooner unless noted otherwise.  During peak times it may take an extra day for shipping.  E-checks will not ship until cleared.
• Be sure to give us your required date!  There is a message section upon checkout.
• You Go Girl Dancewear cannot be responsible for any damages beyond the actual monies paid by the customer for the items ordered in the event of non-delivery.  We are not responsible for any delays caused by USPS, UPS etc. 

SHIPPING AND HANDLING  (Domestic Shipping Charges)

• Small packages will generally be sent via USPS Mail, larger packages will be sent via UPS Ground.  To ship small packages via UPS Ground please add the following to your shopping cart:
• Some orders may be shipped via UPS depending on weight and destination.
• You Go Girl Dancewear ships Monday through Friday.
• Business days are considered to be M-F. The first day would be the first business day after the order has been placed.
   

• Orders shipped internationally will be sent an email to collect additional shipping charges before orders are shipped.  International shipping charges start at $17.50.

RUSH ORDERING

• For rush orders there is an additional charge of $5.00.
• Please call for this option so that we can expedite your order quickly and check for shipping and delivery dates.

OVERNIGHT SHIPPING

• Yes, we ship same day overnight.  Please call us so that we may expedite your order quickly and check for availability.  Minimum order required.

BACKORDERS

• You will be notified of any back orders that cannot be filled within two weeks.  Backorders are shipped without any additional charges.  You pay shipping only once.
• Back orders will be shipped the same day as we receive them.

MISCELLANEOUS INFORMATION

• Prices and product availability are subject to change.
• Product colors may very due to computer monitors.